How to connect

Building relationship is a “thing” now, a mantra within the networking, management and leadership circles. And rightly so. Seeking to build relationships honors our humanity, we are more than conduits engaging in mere exchange of insights and information, time and money and the cost-benefit analysis of these currencies.

We cannot build relationships unless we learn how to connect.

And the essence of real connection which we find so appealing, supportive, enriching and rewarding is intimacy. Intimacy is the glue that binds people. Without it, any connection is barren, void of the positive meaning.

But what is intimacy? It is a close, familiar and affectionate personal relationship with another and it arrives in different ways. We may have cognitive or intellectual intimacy with another with the sharing of ideas, visions, viewpoints, dreams and hopes. We may have experiential intimacy as we do work, however defined, together. We may also have emotional intimacy where feelings are shared between two or more people and our emotional needs are met or affirmed. And we have sexual intimacy which involves the sharing of sensual expression. This would include for example, the person whom we share our epicurean or creative interests.

There are many ways through which we develop intimacy in our professional life and connect.

And which comes first? Do we connect to enable intimacy to grow? Or is intimacy a prerequisite to connection? Instead of a linear cause-and-effect correlation, the relationship between intimacy and connection is reflexive.

Intimacy and connection are deliberate and conscious processes.

We must be willing to explore, to be interested in another’s life, to be present and available to them. Most importantly, we must be real. And we have to give it time to develop.

Hold new interactions lightly, watch it and see where it will grow. Let go of preconceived notions of how, what and why. Not every interaction becomes positive connection.

So how do we connect?

Be open and sociable. This does not mean be naive and gullible. It does however mean you do not approach every person you meet as a threat. Keep your head, open your heart.

Be authentic. Show who you really are. Stop being so guarded. It may feel vulnerable but my experience has been that most people are happy to receive the real you. Few people are out to harm.

Maintain your values. People with whom you connect will be those who share a certain ‘thing’ with you; this ‘thing’ which calls to you are underpinned by your values. Be yourself. Be honest.

In this endeavour of building relationships especially as a leader, let us be gentle, kind and respectful.

Which of us would refuse a genuine connection? On this premise, building relationship need not feel like an unsurpassable challenge.

~ FlorenceT

Impact of digitised delivery of legal services

“The features of digitized legal providers are becoming well- defined– they are customer centric, tech and process enabled, agile, diverse, accessible to clients in real-time, intelligent, globally branded, scalable, multi-disciplinary, and enterprise focused.”

What does the impact of technology on legal services mean for the humans in that space?

Customer-entric, agile, diverse, accessible, intelligent and enterprise-focused apply to lawyers (and other professionals). What skills are required to respond to a changing workplace?

They include the ability to grow and manage relationships, an ability to process and consolidate large amount of information, and the psychological agility to remain calm and focused in times of transition and change.

For article in Forbes magazine, see here.

Brainwriting… what is it?

Brainwriting is “scientifically proven to get better creativity from anyone” says Leigh Thompson, professor at Kellogg School of Management at Northwestern University.

Brainwriting is the precursor to brainstorming. Write your ideas before you share them, as a way to navigate team dynamics. Seems like a technique most suited to those exhibiting greater introversion.

Check out the post here.

Your personality affects your income

Your personality traits impact on your success at work and thus your income. What are the traits which are found to positively influence income?

As Adrian Furnham stated, ‘[S]table, conscientious, bright people do better, particularly in more complex jobs. Personality is related to an ability to establish and maintain happy, healthy relationships which is at the heart of business leadership.”

Why and how? Read Furnham’s article “Personality and Income“.

Finding balance

Time is no longer the arbiter for what is ‘work’ and what is ‘family’ or ‘leisure’. The demand, and the rationale, for flexible work practice is on the rise.

Peter Hirst, Associate Dean of the MIT Sloan School of Management states,

“Employers need to address these burdens not by seeing how time at work can be more enjoyable, but by identifying the ways that work requirements make life less manageable …”

and recommends the creation of support infrastruture as key, which includes prioritising inter-office communication.

“…it’s important to consider life outside the office walls and recognize that professionals with healthy and happy personal lives come to work with productive, positive attitudes.”

For more, see Hirst’s article on Entrepreneur.

Innovation requires introspection and empathy

An article by Alain de Botton speaks of the need for us to be introspective and empathic in order to release our business creativity leading to innovation.

Introspection – because until we reflect on what we need or want or desire, ‘new’ creations cannot come alive. He quoted Emerson who wrote, ‘[I]n the minds of geniuses we find, once more, our own neglected thoughts.’

Empathy – because until we are able to imagine and appreciate someone else’ need or want or desire, innovation is unlikely to be successful.

We come to these through being mindful.

Meditation to improve performance and reduce absenteeism?

The New York Times reports that in 2007 a school school based in a troubled neighbourhood in San Francisco implemented a transcendental meditation program among its high school students. “Over the next three years, Visitacion Valley’s suspensions dropped by 79 percent, attendance rose to 98 percent, and students’ grade point averages rose each year.”

And a 2015 review of the program which as adopted by several other schools “showed benefits across parameters including reduced stress, increased emotional intelligence, reduced suspensions, increased attendance and increased academic performance”.

These effects of meditation are well-documented and scientifically proven. So what are we waiting for? Implement one at your workplace!

The future of the lawyer?

Richard Susskind’s new book on the future of law addresses the threat to legal profession in the rise and rise of technology. Will the profession react or respond?

In an interview with ‘Legal Week’ Susskind said “The law firms that survive and thrive are those that will refocus their people”.

What are the implications for lawyer wellbeing in the face of this change? This is a subject of my presentation at the Law and Society Association conference in New Orleans in June 2016.

http://www.lawyersweekly.com.au/news/18524-traditional-lawyer-model-under-threat-susskind

http://www.legalweek.com/legal-week/interview/2434693/were-not-even-at-the-fear-stage-richard-susskind-on-a-very-different-future-of-the-legal-profession